5-Year Ceramic Warranty Protection

Our 5-Year Ceramic Package includes warranty protection for premature coating failure under normal use and required maintenance.

This warranty applies to the ceramic coating itself, not to the underlying paint.

What’s Included

• Warranty protection with the 5-Year Ceramic Package

• First annual decontamination service included

• Review and inspection by Rinzer if a coating-performance issue is reported

What the Warranty Covers

This warranty is intended to cover premature failure of the ceramic coating when:

• the coating was properly installed by Rinzer

• the vehicle has been properly maintained

• required annual maintenance and inspection have been completed

• the issue is determined by Rinzer to be a coating-related failure

What the Warranty Does Not Cover

This warranty does not cover:

• rock chips

• scratches

• swirl marks

• paint chips

• etching

• oxidation

• damage from neglect

• water spotting or contamination left on the surface too long

• bird droppings, sap, bug residue, or hard water spots not removed promptly

• damage from automatic brush washes

• damage from harsh chemicals or improper washing methods

• polishing, compounding, sanding, or paint correction after installation

• accidents, body work, repainting, wraps, or third-party work on coated panels

Warranty Maintenance Requirements

To maintain warranty eligibility:

• the vehicle must return to Rinzer for an annual decontamination and inspection each year

• the first annual decon is included

• future annual decon/inspection visits are required to keep the warranty active

• automatic brush washes are not permitted

• abrasive polishing or compounding after installation is not permitted

• contaminants such as bird droppings, sap, bug residue, and hard water spots should be removed promptly

What May Void Warranty Coverage

Warranty protection may be denied or voided if:

• the required annual decon/inspection is skipped

• the vehicle is repeatedly neglected

• the vehicle is run through automatic brush washes

• the coated surface is polished, compounded, or otherwise abraded

• coated panels are repainted, wrapped, repaired, or altered

• maintenance requirements are not followed

If You Believe There’s a Warranty Issue

If you believe the coating failed early, contact Rinzer and we’ll review it.

An in-person inspection may be required before any warranty decision is made.

All warranty determinations are made based on:

• coating condition

• maintenance history

• likely cause of failure

Approved Warranty Remedy

If Rinzer determines that a valid warranty issue exists, Rinzer may, at its discretion:

• repair the affected area

• reapply coating to the affected area

• provide another coating-related corrective remedy

Warranty remedy is limited to the corrective action approved by Rinzer.

This warranty does not guarantee cash compensation or a full vehicle recoating unless Rinzer explicitly approves it.

Transferability

This warranty is not transferable unless Rinzer approves it in writing.

Questions

If you have questions about coverage or maintenance requirements, contact Rinzer before assuming something is covered.